Our Services

Committed to making daily life better by helping people and goods move efficiently and sustainably

Business Plans and Strategy

Develop a clear understanding of your transport needs and identify potential solutions to meet them.

Develop a clear and actionable transport strategy that is tailored to your specific needs and objectives. This will include a thorough analysis of your current operations, as well as a review of industry trends and best practice.

A well-developed and accessible transport strategy is critical for success. It allows you to stay ahead of the curve and to make informed decisions that drive growth, efficiency, and customer satisfaction. Our advisory services will focus your bespoke strategy on the latest industry insights, implemented in a way that is efficient, effective and fit for purpose.

We bring a unique perspective to the development of strategy with our team’s wealth of rail, business, consultancy, and project management expertise. We are passionate about helping our clients succeed and committed to delivering results that make a real difference.

Whether you are seeking to expand into new markets, improve your existing operations, or tackle a complex challenge, we’re here to help you achieve success and stand out in the market.

Services Include:

  • Feasibility Studies
  • Business Case Development
  • Rail Operations Concepts

Data Analytics 

Use data analytics and visualisation to bring key decisions upstream and launch an already optimised service.

Leverage data and advanced analytics to solve complex transport problems. Our team’s expertise in data analysis and problem-solving, combined with their knowledge of transport, and use of agile methodologies mean you will receive customised, effective solutions to help you optimise transport operations and fare structures. 

With the increasing amount of data available in the transport industry, our data analytics service focuses on clear decision making in the face of multiple options and a sea of data points. 

Clients who have used Hannover Consulting’s data analytics service have seen increased efficiency and revenue, improved customer satisfaction and a stronger competitive advantage. 

Services Include:

  • Timetable Development
  • Resource Planning
  • Multi-modal Transport Integration

Project Management 

Ensure that projects are delivered on time and within budget. 

Our project management service delivers effective and efficient transport project outcomes, through mobilising project teams, managing work packages, and coordinating stakeholders. Through effective communication and technical writing, our team ensures that projects are delivered on time and within budget while meeting the needs and expectations of all stakeholders.

With the increasing complexity of transport projects, effective project management is more crucial than ever for delivering successful outcomes.  Our expertise in this complex project environment, combined with our use of agile methodologies mean you will receive customised, effective solutions for your specific needs.

Clients who utilise our project management services see improved project delivery, increased efficiency, and stronger relationships with stakeholders.

Services Include:

  • Project Planning
  • Risk Management
  • Contract Administration
  • Stakeholder Management

Service Planning and Operational Modeling 

Future-proof performance of your transport systems.

Our approach to service planning combines network development, customer service, and operational robustness.

Support the medium- to long-term vision of the network by gradually building capacity on existing and planned infrastructure in response to present and emerging customer demand. It is the last step of planning before the delivery of the final customer product: a successful timetable. It therefore takes inputs from multiple stakeholders and synthesises the outcome in a legible service map that typically details breakdown of service frequencies, per direction and time of day. At this stage, the introduction of operational modeling can help validate, amend or reject service plans, using quantitative data to improve robustness of service planning and timetabling.

This process is naturally iterative, as conflicting requirements are resolved and opportunities arise. Operational modeling also allows us to predict timetable reliability, using the likes of dynamic timetable simulation to give a percentage of scheduled services arriving within a strategic target time.

Services include and/or liaise with:

  • Network Horizon planning
  • Demand Modeling
  • Freight Volumes Forecasting
  • Business Case Development
  • Engineering designs
  • Operational Readiness
  • Operational Modeling
  • Service Quality Analysis

Customer Research

Develop a deep understanding of passenger needs, pain points, and value drivers.

Make confident decisions, putting the customer front and center, from strategy to concept, and operation.

The right customer insights, in the right format, at the right time is critical for transport project success. Often, we see either too little insight leaving decisions open to opinion and assumptions, or too much data confusing decisions and stifling action. Our customer research offering – provided in partnership with specialist research agency, Ne-Lo – first identifies the question or hypothesis being tested, before using the most appropriate research method(s) with the most relevant audience in order to provide clear insights for confident decision making.

Services Include:

  • Passenger Profiling
  • Passenger Experience Journeys
  • Passenger Satisfaction and Loyalty